Bookkeeping Xero Reviews, Ratings & Features 2023

Xero Reviews, Ratings & Features 2023

pricing plans

For example, it can integrate easily with payment gateways such as PayPal and Stripe, making it easier for my customers to pay invoices. Xero is a cloud-based online accounting platform designed for small businesses in various industries. Xero’s features are especially well suited for businesses that spend a lot of time tracking their money, inventory and assets. Xero saves you time by automating basic features, such as invoices and bank reconciliation. Unlike other software that limits the number of users, Xero doesn’t impose any limits. This feature makes Xero a top pick for firms needing support for multiple users.

We didn’t have to look for support on this package which speaks volumes for the package. In fact, a member of the team from Xero phoned our non-accountant to see if they could offer help, and in fairness to try to sell the package to them. There is a reasonable amount of adjustments to do to get local sales tax reports from Xero like VAT in EU countries. The reports are acceptable, but it seems hard for the non-accountant to customise them. In keeping with our normal approach, we asked a non-accountant to review the package and they struggled with this aspect of the package.

It can help you have more knowledge of your business and manage your business from anywhere. Xero is also a very secure platform; security measures include data encryption, two-step authentication, and 24/7 monitoring at multiple locations. It goes against our guidelines to offer incentives for reviews. If you get a good support member who takes pride in their work then fine. However, prepare for big problems with your accounting if you get an apathetic Support Analyst/ Case specialist that is more interested in closing your ticket/ case as opposed to helping you. If i could give xero stars for xero i would as the last email said they would look into my enquiery?

How Do Expense Claims Work?

It’s a good fit for most firms, especially those that want to take advantage of its many integration. Xero is also relatively inexpensive, especially because its pricing is not based on the number of users. Besides its web app, Xero offers a mobile app for your iOS and Android devices that lets you can manage your money on the go. With both iOS and Android apps, you can see your dashboard, purchases, sales and contacts. You can also create new invoices, bills, receipts, quotes and contacts.

Would really benefit from creating invoices with products and quantities on so that the sale can be tracked via the Xero Inventory feature. With regular updates to their website and services, their product continues to grow and become more useful overtime. It’s likely that their name will become standard in the industry within the next few years time.

growing businesses

In other words, you’re good to go whether you’re using an iPhone or a Microsoft Surface Duo. Quotes, which you may know as Estimates, can easily be created in Xero. Once a client accepts your quote, you can convert it into an invoice and send it to the client for payment. Xero is suitable for many markets, such as e-commerce, IT, legal, and retail. It also comes with a multi-currency feature, which makes it a good solution for online sellers that sell their products globally. The fact your support team cannot support business’s that are running in a timely manner is awful.

Suite Support

The interface to create an invoice is simple and easy to understand. When you’re ready to explore Xero, its navigation bar is displayed at the top of the window, consisting of “dashboard,” “business,” “accounting” and “contact” tabs. On the left side, you can see the name of the organization you’re managing.

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We went through all the steps of the best accounting software for amazon fba sellersting up and using the software for the first time. We also conducted online research and examined customer reviews to find out more about real users’ experiences with Xero. Xero comes in three pricing levels, all of which kick in after 30-day free trials. Xero Early ($13 per month) has monthly limits of 20 invoices and quotes and five bills. Xero Growing ($37 per month) adds unlimited billing and invoicing, quotes, and bills. Xero Established ($70 per month), the version we tested, is the only version to offer multiple currency support.

Hardware & Software Requirements

Internal working screens are clean and understandable, for the most part. For example, once you open the Sales overview and start working with its functions, you use standard conventions for data entry and navigation. Four buttons at the top open tools for creating sales transactions, sending statements, importing sales invoices, and searching for specific invoices and quotes.

Xero’s pricing is reasonable compared to accounting software that is designed for much more advanced features, such as Oracle NetSuite, which is a comprehensive ERP platform. Xero’s excellent project management tools allow you to track the progress of a project by task while also managing related expenses. You can view costs as they happen in real time, then make instant modifications. This way you can avoid unnecessary shortfalls and payment problems. The third app, Xero Projects, lets you view existing projects and track tasks, time, estimated expenses, and expenses. This app is designed for employees who don’t need access to all of Xero but who contribute to projects.

  • Since Xero’s team keeps improving its system and innovating new features, you may get a lot more from Xero in the future.
  • Conveniently, you can attach files, such as a document or a photo of the work you completed, to invoices.
  • If a customer is not already in Xero, they can be quickly added by clicking on the New option in the customer field.
  • In the accounts receivable (A/R) management portion, we evaluated major aspects like invoice creation, inventory adjustments, and customer payments.

As a web-based solution, Xero can be accessed from any device with an active internet connection. With Xero’s robust accounting features, small businesses can view their cash flows, transactions and account details from any location. Online bill pay helps keep track of spending and stay on top of bills due, improving relationships with the vendors that provide critical business materials. With Xero, personal expenses can also be managed with mobile review and approval of each receipt. We found that the mobile app’s capabilities beat those of some other accounting software we reviewed. The Xero Accounting & Invoices mobile app allows you to accomplish accounting tasks on the go.

Many or all of the products here are from our partners that compensate us. But our editorial integrity ensures our experts’ opinions aren’t influenced by compensation. Zoho Books’ paid plans all come with free live chat and phone support.


Overall, it did an excellent job in most of the areas we examined, even though it fell short in customer service and the mobile app. Let’s look at our accounting expert’s walkthrough, analysis, and evaluation of Xero’s accounting features. Each plan comes with unlimited users and varies by the number of features available.

Project tracking tools for recording time and breaking down job costs. You can also scroll through Xero’s default chart of accounts and customize it as needed, or import an already existing chart of accounts. If you have a list of customers and suppliers, you can import that, too. There is, however, a Xero TV channel which offers videos and guides, plus a Xero U section which provides training and educational information.

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Xero accounting software is also built to integrate with more than 700 third-party elements, which we’ll go into in greater detail shortly. Data flows directly into the Xero ledger, removing the time and effort required for manual data entry. Every Xero plan comes with unlimited users, so there’s no need to pay for extra licenses. Collaborate with colleagues or invite financial advisors to view data remotely and get valuable real-time advice.

For other countries, Xero pricing breaks down into three plans, “starter,” “standard” and “premium,” but these plans are priced differently than Xero’s U.S. pricing plans. The international plan have a smaller price gap, with the “starter” plan priced at $20, “standard” plan at $30, and “premium” plan at $40. Rob Clymo has been a tech journalist for more years than he can actually remember, having started out in the wacky world of print magazines before discovering the power of the internet.

cloud based software

Use our resources—including our rating and community ratings and reviews—to find the best fit for your firm. Outsource2india offers a gamut of services for small, medium & large organizations. However, it can sometimes be a bit difficult to navigate Xero’s user interface and find what you need, so we chose to dock a couple of points for this aspect.

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